REFERENCE DOCUMENTS

QCS Docs

• NEW DEBTOR EMAILS - Sending and receiving emails to and from debtors.
• SALES - Contacting new and old clients about using our services.
• QCS Client Communication - All client communication (other than legal) is now initiated from the Accounts tab in the debtor screen. Do NOT use the Request Correspondence button for client correspondence.
• Printing Payment Lists - We can now print a list of payment report that is easier to read. How to print Summary or Detailed Payment Lists.
• Printing Items for MC - Itemized Statement Requests for Monroe Clinic
• Home Agents Instructions for Sending Itemized Statements - Letters, emails & faxes combined in the "Request Correspondence".
• QCS Correspondence - Letters, emails & faxes combined in the "Request Correspondence".
• QCS Letter Cancel Codes Key - QCS Letter Cancel Codes Key.
• QCS Debtor Documents - In debtor window there is now a Documents button in the bottom pane.
• Override ACH Declined when entering New Banking information - In debtor window there is now a Documents button in the bottom pane.
• QCS Campaign - QCS Campaign can be used to group certain accounts together based on a set of criteria. (NOT related to dialer campaigns)
• QCS Email - Setting up consumers to receive reminders by email.
• QCS ACH - Setting up payments from a checking account.
• QCS ACH Bank Check  - Update > now checks bank account info when entering checking acct info.
• Calling Codes - Call codes used in QCS notes.
• Hot-Notes for SIF - Adding a HOT-NOTE for an SIF (Plus how to SIF).
• Scoring & Skip-tracing Results - Information on how to work accounts that have been scored.
• Account Numbers Explained - DTR, ACCT, CL REF, GAR & HAR numbers all explained.
• QCS Pmt date Feature - Group by Date for Payments.
• QCS Score Column - Sort accounts by score in QCS.
• Auto Dialer Sign-in - Signing into the TCN Auto Dialer.
• Correct Time Zone - Updating Zip Codes to show correct Time Zone.
• Bad Phone Numbers - Marking phone numbers as bad or DNC in QCS.