RingCental Chat

Below is the main screen you will be using, some off the columns will not show if you reduce the size of the app.

• At the top is File, Edit, View & Help. Use "File > Quit" to exit the app.  Use "View > Reload" to reload the app.
• Below that is a blue bar that starts with your pic or initials and shows your status. Like Nextiva, you can click on this to change your status, however phone statuses will not be shown until we switch over to RingCentral for phones.
• Next are the columns, the 1st column has Message, Video, Contacts and More at TOP - Apps, Settings & Resource Center at the BOTTOM. Click on MESSAGE, this is what we are using, you will leave it set here.
• The next column will show all of your Contacts (some contacts may not show until after you have messaged them) and TEAMS (same as ROOMS on Nextiva). The current TEAMS are Account Managers: (CB, CS, RW, JC & CR) for messages that are only needed for those managing accounts. Legals: (LB, CB, RW, CR & JP) for questions or info for those working Legal accounts. Dialer Campaigns: (PT, CB, CS, RW, JC & CR) for those working on the dialer and help with inbound during campaigns (Please message PT directly for MC campaigns). Everyone: Use this when everyone should be informed or for any Technical issues.
• Notification Settings - PDF shows you how to control how you receive notifications. CLICK HERE FOR SPECIFIC NOTIFICATION SETTINGS RECOMMENDATIONS!

• RingCentral Application download page. Do not download if already installed app.

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